RESIDENTIAL GARAGE DOORS
COMMERCIAL GARAGE DOORS
See What Our Customers Have To Say
Great and fast service for repair consultation. Drew provided fast, friendly, and knowledgeable service.
18:16 21 Sep 21
This is the one stop shop in Hixson to get your everything garage where it needs to be. Conner, the person who took care of my garage was punctual, professional and knowledgeable. I recommend this company to anybody dealing with garage issues anywhere in the Chattanooga area.
13:10 21 Sep 21
I was very pleased that Access was able to schedule me in a timely manner. Jeremy, the technician that came to my house was knowledgeable, efficient , and took the time to explain what he was doing. He even replaced a lightbulb in my garage door opener! I have used this company before and would definitely recommend it!
13:02 18 Sep 21
Jeremy, the Access employee was very knowledgeable and explained everything that he was doing. After he was finished he explained what he had done and demonstrated how both garage doors were working properly. He also gave me a brochure and explained various options if we wanted to purchase new garage door openers. I highly recommend Access.
12:37 01 Sep 21
In a world where customer service is a lost art, Access hasn't lost the importance of good, quality customer service and care. Our technician was thorough and helpful. He even showed me a few tweaks I could do on my own to give longevity to the work he'd done. He was on time, showed professionalism, and did a fantastic job. I cannot say enough about the excellent experience I had!!
13:28 28 Aug 21
Fast and knowledgeable service.
01:00 28 Aug 21
Well, this time it was Jeramy. I am impressed that you send intelligent, competent, courteous people. Jeramy is a "keeper" also.Conner was super-wonderful. Explained what had happened and showed me how to be sure the door was locked and couldn't be opened from outside. Very prompt, very efficient, and a very nice person.
Doris La Mar
23:59 20 Aug 21
Everything went as planned and charged exactly what I was quoted., The installers showed up when promised and everything was done top notch. Very professional, I would recommend them to anyone!
19:07 18 Aug 21
I reached out to Access Garage Doors on a Thursday to get an estimate on the installation of an opener. By the following Tuesday it was installed and fully functional! The staff were professional and courteous! Would highly recommend!
13:22 18 Aug 21
Very quick response and great work from the technician. Thanks for getting my garage door working again.
15:58 17 Aug 21
Very professional. Repaired my door, broken spring, quickly and efficiently.
Robink's Reef 525XL
14:47 17 Aug 21
Great service and a quick response!
10:05 17 Aug 21
Access Garage Doors of Chattanooga replaced 2 garage doors for me. The 2 men that installed them were on time, polite, courteous, and not a fowl word said during there visit. They ensured the doors were perfectly aligned and operating correctly and instructed me on future routine maintenance on the doors. Once they were done they ensured the work area was neat and clean of all old door debris. Very professional men. Exactly the kind of workers every business would want to have representing their company. Highly recommend Access Doors for your future garage door needs.
19:36 13 Aug 21
Overall customer service was great from the time I scheduled my appt, to the time the tech (Jeremy) called me. Jeremy was OUTSTANDING!!! He took the time to show me what he was doing. He showed me things to look and listen for in the future. Very attentive with concerns I had and gave suggestions as well as recommendations for future services. I DEFINITELY recommend them if you are in need or want a new garage. Give them a call!!THANKS JEREMY AND ACCESS DOORS OF CHATTANOOGA. YOU ROCK!!!!
21:55 11 Aug 21
Access Door delivered and followed up with professionalism. Thanks for your attention to details and thorough cleanup.Bob Mayes
20:58 07 Aug 21
Couldn’t ask for better technicians to repair my door. Not only were they courteous but knew exactly what to do
01:44 06 Aug 21
Conner did a great job explaining our choices for a new garage door. He was patient, thorough and friendly. Great service.
Susan von Gremp
23:30 30 Jul 21
Had used Access in the past when they did another outstanding service for us. Called them again and was very glad that we did.Jeramie called ahead and gave us a heads up when he was almost to the house. He was exceptionally polite and professional throughout our entire interaction. He explained all the options, pricing, and benefits of different solutions for our door.Once we settled on getting a new opener installed, he worked tirelessly to get the opener installed quickly and correctly. The door works great now. Jeramie also helped me understand some of the new features the new opener provides, making me feel that much better about calling Access out.I wouldn't recommend anyone else for garage door service. You cannot beat this kind of service.Jeramie got Access a customer for life.
15:04 30 Jul 21
Good service, quick response, fair prices. I will use again.
13:37 29 Jul 21
Pleased that the repairs were under warranty. The work was done crazy fast! Thanks! Nathan DuBose
20:39 26 Jul 21
They were fast, efficient, and completed the job courteously.
15:25 23 Jul 21
Though we had seen their sign frequently on Hixson Pike, we "happened" on Access Garage Doors when we noticed our next--door neighbor was having her garage doors serviced by them. I asked the technician if he had time to come over and he did . . . immediately.We showed him our ancient (non-automatic) doors and asked him to quote the motors and hardware both with and without new doors. Access answered all our questions and did the installation in a matter of 4-5 hours. When we had many subsequent questions about quality upgrades (which we did) and maintenance, they answered immediately and never hesitated to send someone over to explain things if it were necessary. One time the owner came over.Their product prices are competitive and their inside and outside service staff are outstanding. We're excited that they are a local growth company. Needless to say we plan to stick with them.
17:11 20 Jul 21
We had a world class experience working with Access Garage Doors to upgrade our 20 year old opener.We could not be happier. Our installer was on time, efficient and super nice.We will always call Access with our garage door needs.
16:25 20 Jul 21
I got myself in a pickle this morning. We have no access to our garage from inside the house. I accidentally closed the garage with the remote openers inside of it. I called an was politely greeted by Brooke and she was able to get a technician out to our house within the hour. When Jeramie arrived, he was friendly, knowledgeable, and very patient. (Especially with my inquisitive toddler watching closely). He was able to get me into my garage and checked it thoroughly to make sure it was in good working order. He went above and beyond my expectations. I will definitely be using this company again in the future when we need to replace our aging garage door.
19:00 16 Jul 21
Brandon & Gage were professional, thorough & skilled at installing a new garage door for me. I’m very satisfied with the whole transaction. Thanks guys!
16:17 15 Jul 21
First time using Access Garage Doors of Chatt. They are very professional and knowledgeable and Jeremy fixed my garage door super fast. I would recommend and definitely use again.
20:11 12 Jul 21
15:03 09 Jul 21
They were so helpful, friendly and fast. Thank you Access!!
12:26 09 Jul 21
Access handled my request in a very business-like manner arriving on schedule and performing the job quickly and courteously. I would use them again.
21:24 07 Jul 21
I ABSOLUTELY LOVE MY GARAGE DOORS. THEY WERE EXACTLY WHAT I WANTED. The entire team from the installer to the customer service made this experience great. They are very professional, courteous and the work of the installer was excellent. The attention to detail was impressive. Extremely Happy. I usually dont like to name names because I may leave someone out. But the names I do remember are Zac, Nikki and Bailey. Keep up the Great Work.
19:49 06 Jul 21
Thanks to Jeremy for making our experience with Access a positive one. Our garage door unit was shot, and he helped me choose the appropriate bundle, completed work in a timely manner, and explained how to operate the new system. He was very kind and personable, too. My husband and I will definitely use Access Garage Doors again when we have a problem or need to replace our other garage door. Very pleased!
20:20 05 Jul 21
Wrong post..it took me to incorrect website..😉
19:33 05 Jul 21
Access Garage Doors employees are very prompt, efficient and skilled.The company provides outstanding service, and the employees are veryprofessional.
20:18 04 Jul 21
Jeremy did a great job and provided a solution to all problems I was experiencing with garage doors. Very professional, efficient and competent!
21:57 30 Jun 21
Great help from Your service reps. Thanks!
Robert C. Camenisch I
18:21 25 Jun 21
Prompt, courtious, did a great job on my door. Go with these guys and hopefully your experience is as good as mine was.
15:59 23 Jun 21
08:23 22 Jun 21
The team of Jeremy and Trey did a great job and were very careful around my things in the garage. Would definitely hire this company again.
17:47 21 Jun 21
Called for what I thought was a minor repair, turns out my Mom had backed into the garage door, and broken it at the roller hingy thing at the bottom. it was actually quite dangerous and we had been using it. the technician they sent out to simply replace the seals I thought had gone bad, calmly and thoroughly explained to me what was wrong, showed me why it was wrong and explained how the door itself was manufactured to explain to me how it should have been. He then disabled the door for me so she couldn't accidentally use it and hurt herself, and they came back out and replaced the door with a new one that works great. they left the area clean, they were polite and accommodating. wonderful experience.
14:21 20 Jun 21
The young man was polite, knowledgeable and accurate in the labor time. My garage door has never been so quiet. Glad I went for the deluxe package, although it is pricey.
22:36 17 Jun 21
Very honest and helpful!
15:51 17 Jun 21
The installation was great and the doors are perfect. I did have a couple of service calls shortly after installation to address a "popping" noise when the door was closing. Both times they got it stopped but it has returned again and I am tired of fooling with it. I'll just wait until whatever it is finally breaks and have it replaced at that time. :(
15:17 17 Jun 21
Great expertise, knowledgeable techniciansAnd right on schedule
Chet & Vikki Prado
23:59 16 Jun 21
Jeremy was amazing! Quick and professional!
20:07 11 Jun 21
Good installation nice attention to details.
12:19 11 Jun 21
The technician Jeremie was friendly and diagnosed the problem with my garage right away. He fixed my garage and it is running smoother than before
22:06 10 Jun 21
The employees were very professional and made sure all equipment purchased was installed properly. Very proud of the work and the look of the garage doors.
Brian “BTB Photography” B
21:31 10 Jun 21
Cody and Brandon were excellent installers. I used access on a house we are building for a customer and they came out today and I was impressed at how quick they were and how good the garage doors looked when they were done.
22:23 04 Jun 21
Other than the wait on materials that's going on every where right now, the installation and quality of our doors is top notch! Drew did a jam up job and he is as OCD as my husband so it was done perfect! Thank you for our experience!
22:04 04 Jun 21
I would like to thank Connor at Access Garage Doors of Chattanooga for fixing our garage door! He gets five stars! He came out the same day I called, and we live over an hour away. He was very professional and told us everything we needed to know about our system. He was honest and polite. Thank you Connor, for making our lives easier!I would highly recommend Access Garage Doors of Chattanooga! They get five stars too!
18:47 04 Jun 21
I had a very knowledgeable, thourough, professional and friendly technician fix my garage door problem for me. I think his name was Lawrence. I would recommend him any time!
21:15 03 Jun 21
Access Garage Door is the one that you want! They were professional from the day they came out to the day of installation. They install from residential to business as we own a storage facility and were in need of a new door. The color match was great and our tenant was impressed. We would definitely use Access Garage Door again as they were priced right from the actual door AND installation. Thanks AGD! 👍
20:42 01 Jun 21
Great service on a recent repair, the tech explained the issue and promptly corrected the problem and we are happy with the outcome.
11:54 29 May 21
Nikki and her team (including Lawrence, Connor and numerous others) went above and way beyond to ensure my satisfaction as their loyal customer during a recent event. They took the opportunity to show that customer satisfaction is their guiding principle in all aspects of their business and Nikki leads the way. If you need regular maintenance, a simple repair or even a door/operator install, do not hesitate to call as they will do everything to not only earn your business the first time but keep it for years to come. Thanks again Access for serving the Chattanooga area and beyond!
12:24 26 May 21
I called the same day and Jeremy was at my house within an hour. He fixed my garage opener in 30 minutes. He is awesome!!!! They have excellent customer service. I highly recommend this company.
20:32 25 May 21
Could not be more pleased. I have used Access 3 times to date and all 3 times installation and service have been top notch and all installers I have encountered have been extremely professional and knowledgeable. To date they have installed 7 Doors and 8 eight openers with no issues.
16:13 25 May 21
Solid group from top to bottom. Customer service was top notch.
18:58 24 May 21
Professional and prompt. My garage doors and new remotes are ship shape. Peace of mind.
19:18 20 May 21
Access Garage Doors were responsive to my phone calls, got the work done in a timely manner and were a pleasure to deal with. It is evident that they prioritize customer service. Highly recommended.
14:01 20 May 21
My experience with Access Garage Doors has been excellent from initial inquiry to installation. The job was done all in the same day, and Drew, my installer, was skilled, competent and knew everything about the product. The new doors are light weight, quiet in operation and well insulated. The new garage door openers also work perfectly.These doors have made a huge difference in the appearance of my house. Even neighbors walking past have commented on how good they look. I chose the charcoal gray color, and it is perfect with the paint color on my house. The windows in the doors are high enough that no one can look into the garage, yet they provide great light for the interior.I would recommend Access Garage Doors of Chattanooga to anyone wanting to update their home.
20:06 15 May 21
Excellent service. The service guy was very professionall and knowledgeable of his product.Will definitely use them again.
13:18 14 May 21
Company was very communicative during the wait for a door. Installers were kind and professional and did a great job.
00:58 14 May 21
Reasonable prices, excellent workmanship, responsive customer service. Pretty much the entire experience was top notch.
22:11 12 May 21
Jeremy did a great job on our door. Very pleased with the quality of service.
Doug & Cheryel Byrd
21:09 10 May 21
Installed on schedule and a very neat job .nice quality doors. courteous pesonel.
15:18 10 May 21
I’ve used Access when I needed repairs to my old garage doors. I recently replaced both my garage doors and the doors are great. The installation went perfectly and the doors look good and I can already tell a difference having insulated garage doors. I would recommend Access to anyone looking for new garage doors or service on existing garage doors.
16:37 07 May 21
Top notch service and repair! Thank you Access Garage Doors for sending Jeremy to the rescue to repair my garage door. Jeremy was professional, prompt and kind! Highly recommend.
15:37 07 May 21
The Sales Representative was so patient and helpful. He was very knowledgeable of the products and guided me through all the options for new doors. So proud of my new garage doors! The Access Doors installers were polite and professional. They introduced themselves and explained the process and approximate time for the installation to be completed. It was customer service at its best! Thank you Access Doors!
01:32 07 May 21
Super quick and easy to deal with! Easy call menu to get to where you want to go. Worked around my schedule and made sure i was taken care of. Definitely recommend for any garage door needs!
15:40 06 May 21
They provided fast quality and reasonable service. Tech was excellent.
Father and Son Electric Service
14:12 05 May 21
Excellent service and timely! Will only use Access for all my garage door needs!
21:52 04 May 21
prompt and professional. price fair
14:05 30 Apr 21
The ordering and scheduling very professional. The technician (Dustin )came with three different models to examine and explained each advantage without any sales pressure to purchase the more expensive model. I would highly recommend using this company for any garage door needs.I just discovered I never posted this previous review from using this company 2 years ago!! I called today and scheduled an access pad for garage at another house just purchased. Pricing, availablity, and service could not have been better! I will also use them again when I need further improvements
21:32 29 Apr 21
A little on the expensive side but got the job done quickly.I have used these guys twice now...and yes, they can be a little on the expensive side. We'll, let's be honest, they are probably on the high side of things. BUT, IF YOU NEED SOMETHING DONE QUICKLY AND RIGHT, THESE ARE THE GO TO GUYS (GALS). Pardon my french, but they've got their sh** together. Keep up the good work!
19:01 29 Apr 21
The installer was very courteous and explained everything. Answered all questions. Was dressed professionally and very polite.Very good experience. Would recommend.
15:15 28 Apr 21