Chattanooga Loves Their Local Access Garage Doors
I’ve always been able to count on Access whenever I’ve needed any sort of garage door service. They’re quick, fair in price, and always reliable.Drew was able to repair the door in a short amount of time. Tenants left both springs broken, plus the remotes. Repair was pricey, but with Access I knew it was being done right and with guarantees. There’s no other service that I will use. Thanks guys!
01:44 15 May 22
Josh was very friendly and professional. He fixed my garage door and made sure everything was in working condition. He explained everything that he did so I could understand it.
12:46 11 May 22
I've had a great experience with everyone in the office of Access Garage. They have great communication and willingness to help with any project you have.
20:42 02 May 22
Just wanted to say thank you for a fantastic job you did on my garage door this morning . You did a super job Awesome!!! Jason you keep up the fantastic work and that great attitude . Thank you for everything. Lenville Martin. 01-22-21.
01:02 30 Apr 22
Garage door opener works like a dream! I haven't had a working light for years. The technician even helped me set up my car button! The model I chose has internet capability so that I can open it from where ever I may be.
19:56 29 Apr 22
The service man was very good at his job and found the problem right away.....He further went ahead and did preventative maintenance.....I was very pleased with Access.....
19:05 28 Apr 22
Access Doors made the process very easy. Each staff member was knowledgeable and courteous, plus their prices were affordable. I will use them again.
18:56 28 Apr 22
Great service. Great communication will use again
16:07 28 Apr 22
I needed a new set of springs for my aging door. I contacted Access for a quote and received prompt, courteous attention. I agreed to the quote and my springs were installed on the date and time quoted. The service tech was top notch and answered all my questions, including advice on periodic maintenance. Very happy, highly recommend!
13:05 28 Apr 22
The got back with me and did warranty work in 2 days thanks
20:37 27 Apr 22
We had to order the spring for our garage door from them and Nikki did everything she could to get the right one ordered. It took a long time for it to come in (because of the pandemic), but it was out of their control and as soon as it came in she let us know. They did everything they could with a bad situation.
James & Laura McCalop
16:08 27 Apr 22
Very happy to give 5 stars.......Access Garage Doors were so easy to work with, did a great job and I love my garage door!!!Thanks Guys!!
15:53 27 Apr 22
We have always felt like valuable customers with Access Garage Doors of Chattanooga. We had a latching problem with our garage door, and the technician discovered part of the problem was an improper installation that could have seriously hurt someone. He completely fixed the garage door and made it easier for the shortest person in the house to operate.
15:39 27 Apr 22
Great experience with this company. Several neighbors had recommended them, I was happy with my installation.
15:00 27 Apr 22
Excellent service in a timely manner! HIGHLY RECOMMENDED!
01:04 25 Apr 22
Top quality product and service—both friendly and most importantly reliable. Second time I have used them. When my remaining door motor goes, I will be using Access s third time.
Charles McCall Jr
14:53 23 Apr 22
Very professional and quality service. Josh went above and beyond to get me back in operation in timely fashion.
17:36 21 Apr 22
Finding aN available garage door service company in East Brainerd is tough due to the 2020 Easter tornado. However Access was able to repair my broken garage door (cable) the very next day! The technician was thorough, competent, and efficient. He quickly determined what was broken (worn out bearings), made his repairs, adjusted the door and mechanical pieces, then lubricated the hinges, rollers, and springs. The door is quieter, smoother, and works great! Thx Access Garage Doors!!
22:06 20 Apr 22
Highly recommend this company! Conner was able to help me quickly.. very knowledgeable and professional.
16:32 18 Apr 22
Definitely would hire again regarding any repairs or installations in the future.
16:04 13 Apr 22
Wonderful staff that is highly dedicated and competent. Would give them my highest recommendation!
09:25 13 Apr 22
Access installed a new spring on my garage. The installer was very professional and knowledgeable. He told me what he was doing during the process and answered all of my questions.
00:31 09 Apr 22
Great company. Fast service. Quick repair to my garage door. Highly recommend Access Repair.
02:22 07 Apr 22
He was very Pleasant he did an excellent job
16:51 06 Apr 22
Great expertise, knowledgeable techniciansAnd right on schedule
Chet & Vikki Prado
15:12 06 Apr 22
The installers were focused and wasted no time. Everyone at Access were very professional, friendly, and knew their product.
18:56 02 Apr 22
Access Garage was very helpful. They were backed up like many contractors and communicated well and then when I needed to push them back because of my schedule they were very accommodating and gracious! The garage door looks fabulous. They were professional, timely and responsive. I would recommend them!
17:22 01 Apr 22
The guys were very knowledgeable and quick, had both of my torsion springs and the brackets changed out in under an hour plus saftry checks. They are my number one goto for garage door repairs.
14:06 31 Mar 22
Technician was knowledgeable and friendly. Would definitely use them again.
17:00 25 Mar 22
These guys did an awesome job. They were quick and friendly and made everything easy. I would recommend them to everyone.
20:38 23 Mar 22
We had a great experience with Access. They installed our new garage doors and were timely, called ahead of time, and did excellent work. The customer service here is amazing and that is an important element to me when choosing a company to work with.
14:56 20 Mar 22
Explained what was wrong and what was needed to correct. In and out in a timely manner. Very professional and friendly
09:39 18 Mar 22
Jeremy was very thorough in explaining the issues that were going on with my garage door. A polite and professional technician
04:08 17 Mar 22
Excellent service and good communication
21:03 15 Mar 22
Companies like you guys deserve it I hope you continue to grow & serve the community many years to come.
10:39 07 Mar 22
Garage door repaired!! Our garage door was improperly installed and has come off the rail in the past. This time the cable came unwound and the garage door wouldn’t even close. I called Access Garage Doors and they came out the next day and repaired it. Caring, trustworthy and efficient. Very happy.
02:14 03 Mar 22
The technicians we're great,. very friendly and professenol
18:27 25 Feb 22
Jeremy was great making the repair. No wasted time and very friendly.
23:56 23 Feb 22
The technician was extremely knowledgeable, fix the problem, and was professional. I would use them again if needed.
17:05 23 Feb 22
I called Access Doors over another company because of the reviews I saw on google, and I’m so glad I did! Jeremy was amazing to work with. He came that day I called, explained everything that had happened and what he fixed, and did it quick too! After he had left, I forgot to ask something..I called the number and he immediately answered and was so helpful on the phone too. Great company and workers!!
15:02 10 Feb 22
Excellent service today by Jeremy. He went above and beyond with taking care of our garage door opener installation. Friendly guy and extremely knowledgeable.
Tracey J Moon
00:03 09 Feb 22
I broke down there i never acutely did bussness there
22:09 29 Jan 22
Conner was great and fixed out garage door quickly and efficiently. He helped us understand what had happened and how to avoid it happening again.
15:47 19 Jan 22
Access Garage doors stand behind their work 100%. I purchased a house 2 weeks ago. My garage doors were replaced by the previous owner. Just days into living in my new house, something went wrong with the door. Access Garage doors came out & repaired my door for free. And to top it off, they were very kind and did an amazing job.
00:05 19 Jan 22
Prompt, courteous, and knowledge technician. Excellent experience. Highly recommended.
17:03 15 Jan 22
This company is fantastic. Prompt, professional, fair and they sell a great product. Their service is second to none. I’ve been very happy with every project they’ve done for me throughout the years.
02:30 01 Jan 22
Conner was a very good tech and made sure he answered all my questions and concerns. He did a great job and checked everything out not just what was obviously wrong.Not his fault but with the trucks wide back tires I noticed today I had to work on the grass area beside the driveway. Hoping my plant makes it 😌
02:48 31 Dec 21
I have to say, these guys are professional and were very nice both of the times I have called them. New garage door looks great.
00:06 22 Dec 21
Jaramie from Access Garage Doors was professional, polite, and efficient in diagnosing our garage door opener problem. He showed me how he diagnosed the problem and explained my options clearly. We opted for a new opener and could not be happier. Excellent from start to finish.
18:06 03 Dec 21
A few weeks ago, a main spring broke on the opener of one of our two 53- year-old, but still attractive, garage doors. A local company sent a technician to look at the problem. He informed me the opening apparatus was so old and different from the new that the broken spring and other necessary replacement parts were no longer available. The only solution was a new door, actually two if I wanted matching doors, costing $3,000+. I then called Access for a second opinion. The company sent Drew to assess the problem. Drew was friendly and competent. With no mention of needing new garage doors, he gave me an estimate of $645 to rebuild all but the rails—all new springs, cables, and pulleys. A couple days later Jeffery, also friendly and competent, came and soon had the door opening and closing like new. He gave me a bill of $555 saying a couple parts in the estimate did not need replacing. I have already recommended Access to a couple friends and will continue recommending the company to anyone needing garage door work.
15:39 24 Nov 21
Conner provided exceptional service and very efficient We will definitely request Conner if when we need garage door serviced again.Drew Culver
21:06 29 Oct 21
I highly recommend Access Garage Doors. Our experience with the sales staff, administration, and installation crew was very good. Everyone was professional, courteous, and focused on our satisfaction.
19:53 22 Oct 21
An Access employee just left my house. I was devastated when our door broke a few days ago and just knew it would be a several-hours-long job that would cost an arm and a leg. He was courteous, professional, and kind. He knocked out the job in an hour. The best part was that I paid way less than I expected. I highly recommend this company and will go back to them should I have garage door issues in the future.
15:43 22 Oct 21
These folks responded quickly, came out to give an estimate within 2 days, and performed the work a couple days after that. They were absolutely fair and transparent about pricing and gave options. They did not try to upsell to needless options I was not interested in. They replaced my garage door opener and associated work, left no mess, and everything works perfectly. I will definitely do business with Access again.
15:15 19 Oct 21
Kudos to Access Door & especially Jeremy the installer. He was extremely professional, personable and really knew what he was doing.My Garage door opener stopped working so I called Access Door on Thursday afternoon and on Friday at 1:00pm Jeremy showed up on time and gave me all of my options and the prices to replace the old Opener. I picked the LiftMaster 8500W wall mount Wi-Fi unit and Jeremy went to work removing the old one.Within a few hours he had replaced with the new Opener and had the installation completed. He helped me setup the Wi-Fi, trained me how to use the Opener with all the options and we were back in business.Great job and thank you to Jeremy & Access Door!
Dennis R. Ashe
15:28 09 Oct 21
We received fast and excellent service from Access and gladly recommend them.
15:18 08 Oct 21
They were very fast, professional, and courteous. I would highly recommend them. Great company
17:06 05 Oct 21
Great and fast service for repair consultation. Drew provided fast, friendly, and knowledgeable service.
18:16 21 Sep 21
This is the one stop shop in Hixson to get your everything garage where it needs to be. Conner, the person who took care of my garage was punctual, professional and knowledgeable. I recommend this company to anybody dealing with garage issues anywhere in the Chattanooga area.
13:10 21 Sep 21
I was very pleased that Access was able to schedule me in a timely manner. Jeremy, the technician that came to my house was knowledgeable, efficient , and took the time to explain what he was doing. He even replaced a lightbulb in my garage door opener! I have used this company before and would definitely recommend it!
13:02 18 Sep 21
Jeremy, the Access employee was very knowledgeable and explained everything that he was doing. After he was finished he explained what he had done and demonstrated how both garage doors were working properly. He also gave me a brochure and explained various options if we wanted to purchase new garage door openers. I highly recommend Access.
12:37 01 Sep 21
In a world where customer service is a lost art, Access hasn't lost the importance of good, quality customer service and care. Our technician was thorough and helpful. He even showed me a few tweaks I could do on my own to give longevity to the work he'd done. He was on time, showed professionalism, and did a fantastic job. I cannot say enough about the excellent experience I had!!
13:28 28 Aug 21
Fast and knowledgeable service.
01:00 28 Aug 21
Well, this time it was Jeramy. I am impressed that you send intelligent, competent, courteous people. Jeramy is a "keeper" also.Conner was super-wonderful. Explained what had happened and showed me how to be sure the door was locked and couldn't be opened from outside. Very prompt, very efficient, and a very nice person.
Doris La Mar
23:59 20 Aug 21
Everything went as planned and charged exactly what I was quoted., The installers showed up when promised and everything was done top notch. Very professional, I would recommend them to anyone!
19:07 18 Aug 21
I reached out to Access Garage Doors on a Thursday to get an estimate on the installation of an opener. By the following Tuesday it was installed and fully functional! The staff were professional and courteous! Would highly recommend!
13:22 18 Aug 21
Very quick response and great work from the technician. Thanks for getting my garage door working again.
15:58 17 Aug 21
Very professional. Repaired my door, broken spring, quickly and efficiently.
Robink's Reef 525XL
14:47 17 Aug 21
Great service and a quick response!
10:05 17 Aug 21
Access Garage Doors of Chattanooga replaced 2 garage doors for me. The 2 men that installed them were on time, polite, courteous, and not a fowl word said during there visit. They ensured the doors were perfectly aligned and operating correctly and instructed me on future routine maintenance on the doors. Once they were done they ensured the work area was neat and clean of all old door debris. Very professional men. Exactly the kind of workers every business would want to have representing their company. Highly recommend Access Doors for your future garage door needs.
19:36 13 Aug 21
Overall customer service was great from the time I scheduled my appt, to the time the tech (Jeremy) called me. Jeremy was OUTSTANDING!!! He took the time to show me what he was doing. He showed me things to look and listen for in the future. Very attentive with concerns I had and gave suggestions as well as recommendations for future services. I DEFINITELY recommend them if you are in need or want a new garage. Give them a call!!THANKS JEREMY AND ACCESS DOORS OF CHATTANOOGA. YOU ROCK!!!!
21:55 11 Aug 21
Access Door delivered and followed up with professionalism. Thanks for your attention to details and thorough cleanup.Bob Mayes
20:58 07 Aug 21
Couldn’t ask for better technicians to repair my door. Not only were they courteous but knew exactly what to do
01:44 06 Aug 21
Conner did a great job explaining our choices for a new garage door. He was patient, thorough and friendly. Great service.
Susan von Gremp
23:30 30 Jul 21
Had used Access in the past when they did another outstanding service for us. Called them again and was very glad that we did.Jeramie called ahead and gave us a heads up when he was almost to the house. He was exceptionally polite and professional throughout our entire interaction. He explained all the options, pricing, and benefits of different solutions for our door.Once we settled on getting a new opener installed, he worked tirelessly to get the opener installed quickly and correctly. The door works great now. Jeramie also helped me understand some of the new features the new opener provides, making me feel that much better about calling Access out.I wouldn't recommend anyone else for garage door service. You cannot beat this kind of service.Jeramie got Access a customer for life.
15:04 30 Jul 21
Good service, quick response, fair prices. I will use again.
13:37 29 Jul 21
Pleased that the repairs were under warranty. The work was done crazy fast! Thanks! Nathan DuBose
20:39 26 Jul 21
They were fast, efficient, and completed the job courteously.
15:25 23 Jul 21
Though we had seen their sign frequently on Hixson Pike, we "happened" on Access Garage Doors when we noticed our next--door neighbor was having her garage doors serviced by them. I asked the technician if he had time to come over and he did . . . immediately.We showed him our ancient (non-automatic) doors and asked him to quote the motors and hardware both with and without new doors. Access answered all our questions and did the installation in a matter of 4-5 hours. When we had many subsequent questions about quality upgrades (which we did) and maintenance, they answered immediately and never hesitated to send someone over to explain things if it were necessary. One time the owner came over.Their product prices are competitive and their inside and outside service staff are outstanding. We're excited that they are a local growth company. Needless to say we plan to stick with them.
17:11 20 Jul 21
We had a world class experience working with Access Garage Doors to upgrade our 20 year old opener.We could not be happier. Our installer was on time, efficient and super nice.We will always call Access with our garage door needs.
16:25 20 Jul 21
I got myself in a pickle this morning. We have no access to our garage from inside the house. I accidentally closed the garage with the remote openers inside of it. I called an was politely greeted by Brooke and she was able to get a technician out to our house within the hour. When Jeramie arrived, he was friendly, knowledgeable, and very patient. (Especially with my inquisitive toddler watching closely). He was able to get me into my garage and checked it thoroughly to make sure it was in good working order. He went above and beyond my expectations. I will definitely be using this company again in the future when we need to replace our aging garage door.
19:00 16 Jul 21
Brandon & Gage were professional, thorough & skilled at installing a new garage door for me. I’m very satisfied with the whole transaction. Thanks guys!
16:17 15 Jul 21
First time using Access Garage Doors of Chatt. They are very professional and knowledgeable and Jeremy fixed my garage door super fast. I would recommend and definitely use again.
20:11 12 Jul 21
15:03 09 Jul 21
They were so helpful, friendly and fast. Thank you Access!!
12:26 09 Jul 21
Access handled my request in a very business-like manner arriving on schedule and performing the job quickly and courteously. I would use them again.
21:24 07 Jul 21
I ABSOLUTELY LOVE MY GARAGE DOORS. THEY WERE EXACTLY WHAT I WANTED. The entire team from the installer to the customer service made this experience great. They are very professional, courteous and the work of the installer was excellent. The attention to detail was impressive. Extremely Happy. I usually dont like to name names because I may leave someone out. But the names I do remember are Zac, Nikki and Bailey. Keep up the Great Work.
19:49 06 Jul 21
Thanks to Jeremy for making our experience with Access a positive one. Our garage door unit was shot, and he helped me choose the appropriate bundle, completed work in a timely manner, and explained how to operate the new system. He was very kind and personable, too. My husband and I will definitely use Access Garage Doors again when we have a problem or need to replace our other garage door. Very pleased!
20:20 05 Jul 21
Wrong post..it took me to incorrect website..😉
19:33 05 Jul 21
Access Garage Doors employees are very prompt, efficient and skilled.The company provides outstanding service, and the employees are veryprofessional.
20:18 04 Jul 21
Jeremy did a great job and provided a solution to all problems I was experiencing with garage doors. Very professional, efficient and competent!
21:57 30 Jun 21
Great help from Your service reps. Thanks!
Robert C. Camenisch I
18:21 25 Jun 21
Prompt, courtious, did a great job on my door. Go with these guys and hopefully your experience is as good as mine was.
15:59 23 Jun 21
08:23 22 Jun 21
The team of Jeremy and Trey did a great job and were very careful around my things in the garage. Would definitely hire this company again.
17:47 21 Jun 21
Called for what I thought was a minor repair, turns out my Mom had backed into the garage door, and broken it at the roller hingy thing at the bottom. it was actually quite dangerous and we had been using it. the technician they sent out to simply replace the seals I thought had gone bad, calmly and thoroughly explained to me what was wrong, showed me why it was wrong and explained how the door itself was manufactured to explain to me how it should have been. He then disabled the door for me so she couldn't accidentally use it and hurt herself, and they came back out and replaced the door with a new one that works great. they left the area clean, they were polite and accommodating. wonderful experience.
14:21 20 Jun 21
The young man was polite, knowledgeable and accurate in the labor time. My garage door has never been so quiet. Glad I went for the deluxe package, although it is pricey.
22:36 17 Jun 21
Very honest and helpful!
15:51 17 Jun 21
The installation was great and the doors are perfect. I did have a couple of service calls shortly after installation to address a "popping" noise when the door was closing. Both times they got it stopped but it has returned again and I am tired of fooling with it. I'll just wait until whatever it is finally breaks and have it replaced at that time. :(
15:17 17 Jun 21