Everyone I spoke with (yes a real person answered the phone) was pleasant and informative. They arrived as scheduled. They were honest and efficient. A pleasure to do business with. Highly recommend and will use them in the future.
17:57 22 Dec 22
The folks at Access Garage Doors are professional, knowledgeable and reliable. They won't stop until they get to the bottom of the problem and fix it. I wish I had found them before I installed my garage door. I definitely recommend them.
13:54 29 Oct 22
Access replaced 2 doors for us and openers. Jason did a great job. They look good and work good.
18:54 30 Jul 22
Great experience! I called their office around 1pm. An hour and half later the owner, Brian, was calling me back and walking me through the steps to get the garage door working again. Not only did he walk me through the steps via phone, but he called me on FaceTime to make sure I was doing it right! It doesn’t get any better than that! Best customer service I’ve received in a long time. I definitely recommend anyone needing help with their garage door to reach out to Access Garage Doors of Tallahassee first. You won’t regret it. Thanks again, Brian!
19:31 26 Apr 22
I was having problems with my garage door operator (over 20 years old), so I called Access Garage Doors. Trevor quickly diagnosed and explained the problem. A new operator was installed, which is so quiet and include a battery backup that allow the garage door to open and close if the power goes out. Also, this operator include an app called myQ, which allow you to close the garage door if you leave your house without closing the garage door. I am very pleased with the excellent and professional service I received. I highly recommend Access Garage Doors.
16:32 11 Apr 22
We had Trevor here at our home today to look at our garage door. He quickly diagnosed the problem, explained it to us, and gave us a quote. He was able to complete the work then and there, as he had the parts in his company truck. We highly recommend Access Garage Doors of Tallahassee. The price was reasonable, Trevor went out of his way to explain what was needed for the repair, and the work was done quickly and with great care.
22:08 28 Mar 22
Great experience. Sent an email at 7:30 AM requesting service. Had a response before 8:00AM from the owner. Trevor then came out that same afternoon, after 5:00PM, staying until 6:30PM to work on our door to make sure it was fixed and safe. He didn't have everything he needed on his truck but he then came back out again the next day, free of charge, to finish the job. Can't say enough good things about Trevor. Well done! And thanks!
19:57 18 Feb 22
Experience with this company was prompt, efficient, and we received a good product. They came to do the service within 3 days and the installation of our new motor took alittle over an hour. The technician was courteous while I was navigating teleworking from home. I hired them for the job after another company gave me the run around, so it was refreshingly professional.
12:25 17 Nov 21
Extremely pleased with the service! Our garage door broke early in the morning and Access was very responsive to us needing someone to check it out quickly. They were out the same day, and able to diagnose and repair the spring in the door within an hour of the technician arriving. He was polite and explained everything thoroughly!
20:48 09 Sep 21
Brian is awesome. Changed out 3 2010 chain driven openers for 3 belt driven and completely quieted my home. Very pleased with the service. I had a power outage shortly thereafter and he texted 3 minutes after I texted him with the solution to what I thought was an opener problem. As the owner, he showed up in the beginning, walked me through it and came back at the end to put up the last door himself and to do testing with me. Again I would highly recommend him.
18:37 24 Aug 21
Brian is very professional and polite. Installed my garage door and am very pleased.. Happy to recommend them.
18:02 13 Jul 21
After reaching out to several companies, Brian was quick to get back to me and come out to see what was going on. Service date was set within a few days and, even though there were some issues they ran into with the repair, they were clear about what was going on and how/when everything would be done (which was still within a week from when I reached out to them!) Very appreciative and will recommend them and use them in the future.
13:02 28 Apr 21
Not only do these people display superior craftsmanship and professionalism, their customer service is impeccable. Everything they said they’d do, they did, and within the time frame they promised. Such a pleasant difference from so many other experiences I’ve had when trying to obtain professional services. Kudos!
01:12 13 Apr 21
These guys did a awesome job! Thanks to Brian getting back to me fast an working with us on time an quote, to Jimmy fixing my door fast an right! Will recommend them to every one I talk to. Thanks Brian, an Jimmy..!
19:36 08 Apr 21
Excellent customer service! From the first initial call throughout the installation process. Access was passionate about finding solutions that met my budget and timeframe. Good people to do business with!
15:12 04 Mar 21